Shipping & policies
Free express delivery on all orders
As soon as the package departs our facility, the delivery time normally takes 5-8 business days ( weekends and holidays excluded). Youou will receive the tracking number by e-mail and/or SMS
– Always order your formula on time! Shipping and delivery may take longer due to slower processing times by our courier or customs. Or due to other uncontrollable delays, i.e. weather and holidays;
– We do not ship on the weekends. Orders placed on the weekend will not be processed until the following business day;
– Unfortunately, we cannot deliver to business addresses or P.O. Boxes.
Customs
There is a small chance that orders shipped outside of the European Union may be subject to an inspection or additional fees charged by the local customs department. This can happen once a shipment reaches the recipient’s country (the US & Canada). The recipient is responsible for importing the shipment, and must cooperate with customs and comply with all laws and regulations of the destination. Baby Formula Outlet has no control over these charges.. If contacted, it is important to mention that the parcel is intended for personal use only and not for resale. This can cause some delays beyond our expected delivery date so, please always order your formula on time! Custoners in Canada should expect to pay an import tax that will be assessed directly by the Canadian border authorities. Our orders are shipped directly from the European Union and may still be subject to local import taxes, duties, and import fees depending on the country you are importing into. Any import-related fees are the responsibility of the customer directly, and Baby Formula Outlet is not able to help with this.
Return Policy
We regretfully do not accept returns even if they are unopened, as we guarantee that our product is authentic and comes from the manufacturer’s authorized wholesalers. Once it has left our warehouse, and any returned formula is immediately destroyed. This provides security to our customers that the product that they are receiving is authentic and not a counterfeit formula. All of our products are perishable food items, and cannot be returned. Thank you for understanding.